Privacy and Policy
TrueStep - Move Forward
Welcome to True Step, your premier online destination for premium, high-quality products designed to enhance your everyday life. At True Step, we specialize in offering a curated selection of stylish, durable, and timeless items that combine exceptional design and functionality. Our commitment to craftsmanship and attention to detail ensures that every product we offer is crafted to the highest standards, delivering not only beauty but lasting value. Whether you're looking for sophisticated accessories, stylish footwear, or must-have essentials, our collection is thoughtfully curated to meet the needs of those who seek both quality and elegance.
Privacy and Policy
At True Step, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website truestep.pk and use our services. Please read this policy carefully. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
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Personal Information: When you visit our website, create an account, make a purchase, or contact customer service, we may collect personal details such as your name, email address, mailing address, phone number, payment information, and other necessary transaction details.
Non-Personal Information: We may collect data such as your IP address, browser type, device details, and browsing behavior. This helps us improve user experience and site performance.
2. How We Use Your Information
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To process and fulfill your orders
To provide customer support and respond to inquiries
To send promotional materials, newsletters, and product updates (you may opt out anytime)
To improve our website, products, and services
To comply with legal obligations and protect our rights and interests
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies help remember your preferences and track site usage. You can control cookie settings through your browser preferences, but disabling cookies may affect site functionality.
4. Data Security
We take reasonable precautions to protect your personal data from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Sharing Your Information
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We may share your information with third-party service providers (such as payment processors, shipping companies, and marketing platforms) to help operate our website.
These third parties are required to use your information only for the services they provide.
We may also disclose your information if required by law or to protect our rights, safety, or property.
6. Your Choices and Rights
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You may access, update, or delete your personal information.
You can opt out of marketing emails by clicking the unsubscribe link in the email or contacting us directly.
You may restrict the use of cookies through your browser settings.
If you wish to exercise any of these rights, please contact us using the details below.
7. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from children. If we learn that we have collected such data, we will delete it immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Please review this policy regularly.
9. Contact Us
If you have any questions or concerns, contact us at:
True Step
3-A, Shah Jamal Colony, Street No. 13, Lahore.
Email: info@truestep.pk
Call/WhatsApp: +92 333 143 8974